We're Here to Help
Setting up parental controls can feel overwhelming, but don't worry. We've designed Shelta to be as simple as possible. This help center will guide you through every step.
New to Shelta?
Start with Getting Started — it takes about 5 minutes to set up protection for your child. No technical knowledge required, no special equipment needed.
Get StartedGetting Started
Set up Shelta on your child's iPhone or iPad in about 5 minutes. No special equipment needed.
How It Works
Learn how Shelta uses Apple's built-in safety features to protect your child without spying on them.
Family Sharing Guide
How to set up Apple Family Sharing so Shelta can protect your child's device.
Troubleshooting
Something not working? Find solutions for common issues like protection not applying or devices not syncing.
Frequently Asked Questions
Answers to common questions about Shelta, privacy, and keeping your kids safe online.
You're Making a Great Choice
Shelta uses Apple's own FamilyControls framework — the same technology Apple built for families. Your child can't uninstall it or bypass it. The protection actually works, and it respects your child's privacy. We don't read their messages, track their browsing, or spy on their activity.
As a parent, you want to protect your child online without being overly intrusive. Shelta gives you that balance — healthy boundaries like screen time limits, content filters, and app restrictions, while giving your child the privacy they need to grow.
Still Have Questions?
We're real people who care about helping families. If you can't find what you need in our help articles, reach out to us at support@shelta.app. We typically respond within a few hours.